Frequently Asked Questions
Everything you need to know about our timepieces and services.
Where are Venezianico watches manufactured?
Our timepieces are designed and engineered in Venice, Italy. We utilize high-quality automatic movements from reputable partners like Seiko and Sellita, ensuring each watch meets strict Italian craftsmanship standards.
Do you offer international shipping?
Yes, we ship worldwide via express couriers such as DHL and FedEx. Shipping is generally free for orders over a certain threshold, and delivery times typically range from 2 to 5 business days depending on your location.
What is your return policy?
We offer a 14-day return period from the date of delivery. The watch must be in its original, unworn condition with all protective films and packaging intact to qualify for a full refund.
How long is the warranty on a Venezianico watch?
Every Venezianico watch comes with a 2-year international warranty that covers manufacturing defects. This warranty ensures your timepiece remains a reliable companion for years to come.
Are your watches water-resistant?
Yes, all our models feature water resistance ranging from 10ATM (100 meters) to 20ATM (200 meters) for our diver collections. Specific ratings are engraved on the case back of each individual timepiece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Scalapay, depending on your shipping country.